Do your customer know how much you appreciate being able to do business with them? Are there some customers you need to fire or maybe love a little more?
"Proactively and unexpectedly do something for the other guy."
Greg Brown
What could you do that would surprise and delight your customers to let them know how much you appreciate them?
It doesn't have to be a trip to Belize.....what about a bag of Skittles in your shipments?
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